ROCHESTER GENERAL HOSPITAL


Address: 1425 Portland Avenue, Rochester, NY 14621
Phone: 5859224000

ROCHESTER GENERAL HOSPITAL (Provider# 330125) is a hospital registered with Centers for Medicare & Medicaid Services (CMS). The hospital type is Acute Care Hospitals.

Hospital Overview

Provider ID 330125
Hospital Name ROCHESTER GENERAL HOSPITAL
Address 1425 Portland Avenue
Rochester
NY 14621
County MONROE
Phone Number 5859224000
Hospital Type Acute Care Hospitals
Hospital Ownership Voluntary non-profit - Private
Emergency Services Yes
Meets Criteria for Meaningful Use of Electronic Health Records (EHR) Y
Overall Rating 3 (rating scale 1-5)
Mortality Above the national average
Safety of Care Above the national average
Readmission Below the national average
Patient Experience Below the national average
Effectiveness of Care Same as the national average
Timeliness of Care Below the national average
Efficient Use of Medical Imaging Same as the national average

Patient Survey Ratings - HCAHPS Hospital Consumer Assessment of Healthcare Providers and Systems

Question Patient Rate Measure ID
Summary star rating 3 (scale 1-5) H_STAR_RATING
Patients who reported that their room and bathroom were "Always" clean
Room was "always" clean
61% H_CLEAN_HSP_A_P
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean
Room was "sometimes" or "never" clean
13% H_CLEAN_HSP_SN_P
Patients who reported that their room and bathroom were "Usually" clean
Room was "usually" clean
26% H_CLEAN_HSP_U_P
Cleanliness - linear mean score 82 (scale 1-100) H_CLEAN_LINEAR_SCORE
Cleanliness - star rating 1 (scale 1-5) H_CLEAN_STAR_RATING
Patients who reported that their nurses "Always" communicated well
Nurses "always" communicated well
78% H_COMP_1_A_P
Nurse communication - linear mean score 91 (scale 1-100) H_COMP_1_LINEAR_SCORE
Patients who reported that their nurses "Sometimes" or "Never" communicated well
Nurses "sometimes" or "never" communicated well
4% H_COMP_1_SN_P
Nurse communication - star rating 3 (scale 1-5) H_COMP_1_STAR_RATING
Patients who reported that their nurses "Usually" communicated well
Nurses "usually" communicated well
18% H_COMP_1_U_P
Patients who reported that their doctors "Always" communicated well
Doctors "always" communicated well
78% H_COMP_2_A_P
Doctor communication - linear mean score 91 (scale 1-100) H_COMP_2_LINEAR_SCORE
Patients who reported that their doctors "Sometimes" or "Never" communicated well
Doctors "sometimes" or "never" communicated well
5% H_COMP_2_SN_P
Doctor communication - star rating 3 (scale 1-5) H_COMP_2_STAR_RATING
Patients who reported that their doctors "Usually" communicated well
Doctors "usually" communicated well
17% H_COMP_2_U_P
Patients who reported that they "Always" received help as soon as they wanted
Patients "always" received help as soon as they wanted
58% H_COMP_3_A_P
Staff responsiveness - linear mean score 82 (scale 1-100) H_COMP_3_LINEAR_SCORE
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted
Patients "sometimes" or "never" received help as soon as they wanted
11% H_COMP_3_SN_P
Staff responsiveness - star rating 2 (scale 1-5) H_COMP_3_STAR_RATING
Patients who reported that they "Usually" received help as soon as they wanted
Patients "usually" received help as soon as they wanted
31% H_COMP_3_U_P
Patients who reported that staff "Always" explained about medicines before giving it to them
Staff "always" explained
60% H_COMP_5_A_P
Communication about medicines - linear mean score 76 (scale 1-100) H_COMP_5_LINEAR_SCORE
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them
Staff "sometimes" or "never" explained
22% H_COMP_5_SN_P
Communication about medicines - star rating 2 (scale 1-5) H_COMP_5_STAR_RATING
Patients who reported that staff "Usually" explained about medicines before giving it to them
Staff "usually" explained
18% H_COMP_5_U_P
Discharge information - linear mean score 89 (scale 1-100) H_COMP_6_LINEAR_SCORE
Patients who reported that NO, they were not given information about what to do during their recovery at home
No, staff "did not" give patients this information
11% H_COMP_6_N_P
Discharge information - star rating 4 (scale 1-5) H_COMP_6_STAR_RATING
Patients who reported that YES, they were given information about what to do during their recovery at home
Yes, staff "did" give patients this information
89% H_COMP_6_Y_P
Patients who "Agree" they understood their care when they left the hospital 44% H_COMP_7_A
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 5% H_COMP_7_D_SD
Care transition - linear mean score 81 (scale 1-100) H_COMP_7_LINEAR_SCORE
Patients who "Strongly Agree" they understood their care when they left the hospital 51% H_COMP_7_SA
Care transition - star rating 3 (scale 1-5) H_COMP_7_STAR_RATING
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
Patients who gave a rating of "6" or lower (low)
8% H_HSP_RATING_0_6
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
Patients who gave a rating of "7" or "8" (medium)
24% H_HSP_RATING_7_8
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
Patients who gave a rating of "9" or "10" (high)
68% H_HSP_RATING_9_10
Overall hospital rating - linear mean score 88 (scale 1-100) H_HSP_RATING_LINEAR_SCORE
Overall hospital rating - star rating 3 (scale 1-5) H_HSP_RATING_STAR_RATING
Patients who reported that the area around their room was "Always" quiet at night
Always" quiet at night
44% H_QUIET_HSP_A_P
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night
Sometimes" or "never" quiet at night
19% H_QUIET_HSP_SN_P
Patients who reported that the area around their room was "Usually" quiet at night
Usually" quiet at night
37% H_QUIET_HSP_U_P
Quietness - linear mean score 73 (scale 1-100) H_QUIET_LINEAR_SCORE
Quietness - star rating 1 (scale 1-5) H_QUIET_STAR_RATING
Patients who reported NO, they would probably not or definitely not recommend the hospital
NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)
5% H_RECMND_DN
Patients who reported YES, they would definitely recommend the hospital
YES", patients would definitely recommend the hospital
72% H_RECMND_DY
Recommend hospital - linear mean score 89 (scale 1-100) H_RECMND_LINEAR_SCORE
Patients who reported YES, they would probably recommend the hospital
YES", patients would probably recommend the hospital
23% H_RECMND_PY
Recommend hospital - star rating 3 (scale 1-5) H_RECMND_STAR_RATING
Patients who reported that their pain was "Always" well controlled
Pain was "always" well controlled
67% H_COMP_4_A_P
Pain management - linear mean score 86 (scale 1-100) H_COMP_4_LINEAR_SCORE
Patients who reported that their pain was "Sometimes" or "Never" well controlled
Pain was "sometimes" or "never" well controlled
8% H_COMP_4_SN_P
Pain management - star rating 3 (scale 1-5) H_COMP_4_STAR_RATING
Patients who reported that their pain was "Usually" well controlled
Pain was "usually" well controlled
25% H_COMP_4_U_P

Hospital Location

Street Address 1425 PORTLAND AVENUE
City ROCHESTER
County MONROE
State NY
Zip 14621

Competitor

Search similar physicians

City ROCHESTER
Zip Code 14621
Type Acute Care Hospitals
City + Type ROCHESTER + Acute Care Hospitals

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Dataset Information

Data Provider Centers for Medicare & Medicaid Services (CMS)
Jurisdiction Medicare

This dataset includes 4.80 thousand hospitals registered with Medicare. Each hospital is registered with provider ID, name, address, type, phone, etc.

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