PONTIAC GENERAL HOSPITAL


Address: 461 W Huron St, Pontiac, MI 48341
Phone: 2488577200

PONTIAC GENERAL HOSPITAL (Provider# 230013) is a hospital registered with Centers for Medicare & Medicaid Services (CMS). The hospital type is Acute Care Hospitals.

Hospital Overview

Provider ID 230013
Hospital Name PONTIAC GENERAL HOSPITAL
Address 461 W Huron St
Pontiac
MI 48341
County OAKLAND
Phone Number 2488577200
Hospital Type Acute Care Hospitals
Hospital Ownership Proprietary
Emergency Services No
Meets Criteria for Meaningful Use of Electronic Health Records (EHR) Y
Overall Rating Not Available (rating scale 1-5) (There are too few measures or measure groups reported to calculate a star rating or measure group score.)
Mortality Not Available (There are too few measures or measure groups reported to calculate a star rating or measure group score.)
Safety of Care Not Available (Results are not available for this reporting period.)
Readmission Not Available (Results are not available for this reporting period.)
Patient Experience Below the national average
Effectiveness of Care Not Available (Results are not available for this reporting period.)
Timeliness of Care Not Available (There are too few measures or measure groups reported to calculate a star rating or measure group score.)
Efficient Use of Medical Imaging Not Available (There are too few measures or measure groups reported to calculate a star rating or measure group score.)

Patient Survey Ratings - HCAHPS Hospital Consumer Assessment of Healthcare Providers and Systems

Question Patient Rate Measure ID
Patients who reported that their room and bathroom were "Always" clean
Room was "always" clean
63% H_CLEAN_HSP_A_P
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean
Room was "sometimes" or "never" clean
16% H_CLEAN_HSP_SN_P
Patients who reported that their room and bathroom were "Usually" clean
Room was "usually" clean
21% H_CLEAN_HSP_U_P
Cleanliness - linear mean score 80 (scale 1-100) H_CLEAN_LINEAR_SCORE
Cleanliness - star rating 1 (scale 1-5) H_CLEAN_STAR_RATING
Patients who reported that their nurses "Always" communicated well
Nurses "always" communicated well
76% H_COMP_1_A_P
Nurse communication - linear mean score 88 (scale 1-100) H_COMP_1_LINEAR_SCORE
Patients who reported that their nurses "Sometimes" or "Never" communicated well
Nurses "sometimes" or "never" communicated well
8% H_COMP_1_SN_P
Nurse communication - star rating 2 (scale 1-5) H_COMP_1_STAR_RATING
Patients who reported that their nurses "Usually" communicated well
Nurses "usually" communicated well
16% H_COMP_1_U_P
Patients who reported that their doctors "Always" communicated well
Doctors "always" communicated well
81% H_COMP_2_A_P
Doctor communication - linear mean score 92 (scale 1-100) H_COMP_2_LINEAR_SCORE
Patients who reported that their doctors "Sometimes" or "Never" communicated well
Doctors "sometimes" or "never" communicated well
5% H_COMP_2_SN_P
Doctor communication - star rating 3 (scale 1-5) H_COMP_2_STAR_RATING
Patients who reported that their doctors "Usually" communicated well
Doctors "usually" communicated well
14% H_COMP_2_U_P
Patients who reported that they "Always" received help as soon as they wanted
Patients "always" received help as soon as they wanted
57% H_COMP_3_A_P
Staff responsiveness - linear mean score 79 (scale 1-100) H_COMP_3_LINEAR_SCORE
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted
Patients "sometimes" or "never" received help as soon as they wanted
16% H_COMP_3_SN_P
Staff responsiveness - star rating 2 (scale 1-5) H_COMP_3_STAR_RATING
Patients who reported that they "Usually" received help as soon as they wanted
Patients "usually" received help as soon as they wanted
27% H_COMP_3_U_P
Patients who reported that their pain was "Always" well controlled
Pain was "always" well controlled
64% H_COMP_4_A_P
Pain management - linear mean score 83 (scale 1-100) H_COMP_4_LINEAR_SCORE
Patients who reported that their pain was "Sometimes" or "Never" well controlled
Pain was "sometimes" or "never" well controlled
13% H_COMP_4_SN_P
Pain management - star rating 2 (scale 1-5) H_COMP_4_STAR_RATING
Patients who reported that their pain was "Usually" well controlled
Pain was "usually" well controlled
23% H_COMP_4_U_P
Patients who reported that staff "Always" explained about medicines before giving it to them
Staff "always" explained
55% H_COMP_5_A_P
Communication about medicines - linear mean score 68 (scale 1-100) H_COMP_5_LINEAR_SCORE
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them
Staff "sometimes" or "never" explained
29% H_COMP_5_SN_P
Communication about medicines - star rating 1 (scale 1-5) H_COMP_5_STAR_RATING
Patients who reported that staff "Usually" explained about medicines before giving it to them
Staff "usually" explained
16% H_COMP_5_U_P
Discharge information - linear mean score 82 (scale 1-100) H_COMP_6_LINEAR_SCORE
Patients who reported that NO, they were not given information about what to do during their recovery at home
No, staff "did not" give patients this information
18% H_COMP_6_N_P
Discharge information - star rating 2 (scale 1-5) H_COMP_6_STAR_RATING
Patients who reported that YES, they were given information about what to do during their recovery at home
Yes, staff "did" give patients this information
82% H_COMP_6_Y_P
Patients who "Agree" they understood their care when they left the hospital 42% H_COMP_7_A
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 10% H_COMP_7_D_SD
Care transition - linear mean score 78 (scale 1-100) H_COMP_7_LINEAR_SCORE
Patients who "Strongly Agree" they understood their care when they left the hospital 48% H_COMP_7_SA
Care transition - star rating 2 (scale 1-5) H_COMP_7_STAR_RATING
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
Patients who gave a rating of "6" or lower (low)
12% H_HSP_RATING_0_6
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
Patients who gave a rating of "7" or "8" (medium)
25% H_HSP_RATING_7_8
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
Patients who gave a rating of "9" or "10" (high)
63% H_HSP_RATING_9_10
Overall hospital rating - linear mean score 84 (scale 1-100) H_HSP_RATING_LINEAR_SCORE
Overall hospital rating - star rating 2 (scale 1-5) H_HSP_RATING_STAR_RATING
Patients who reported that the area around their room was "Always" quiet at night
Always" quiet at night
65% H_QUIET_HSP_A_P
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night
Sometimes" or "never" quiet at night
10% H_QUIET_HSP_SN_P
Patients who reported that the area around their room was "Usually" quiet at night
Usually" quiet at night
25% H_QUIET_HSP_U_P
Quietness - linear mean score 85 (scale 1-100) H_QUIET_LINEAR_SCORE
Quietness - star rating 4 (scale 1-5) H_QUIET_STAR_RATING
Patients who reported NO, they would probably not or definitely not recommend the hospital
NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)
11% H_RECMND_DN
Patients who reported YES, they would definitely recommend the hospital
YES", patients would definitely recommend the hospital
57% H_RECMND_DY
Recommend hospital - linear mean score 80 (scale 1-100) H_RECMND_LINEAR_SCORE
Patients who reported YES, they would probably recommend the hospital
YES", patients would probably recommend the hospital
32% H_RECMND_PY
Recommend hospital - star rating 1 (scale 1-5) H_RECMND_STAR_RATING
Summary star rating 2 (scale 1-5) H_STAR_RATING

Hospital Location

Street Address 461 W HURON ST
City PONTIAC
County OAKLAND
State MI
Zip 48341

Hospitals with the same location

Name Type Address
ST JOSEPH MERCY OAKLAND Acute Care Hospitals 44405 Woodward Ave, Pontiac

Competitor

Search similar physicians

City PONTIAC
Zip Code 48341
Type Acute Care Hospitals
City + Type PONTIAC + Acute Care Hospitals

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Dataset Information

Data Provider Centers for Medicare & Medicaid Services (CMS)
Jurisdiction Medicare

This dataset includes 4.80 thousand hospitals registered with Medicare. Each hospital is registered with provider ID, name, address, type, phone, etc.

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