UMASS MEMORIAL MEDICAL CENTER INC (Provider# 220163) is a hospital registered with Centers for Medicare & Medicaid Services (CMS). The hospital type is Acute Care Hospitals.
| Provider ID | 220163 |
| Hospital Name | UMASS MEMORIAL MEDICAL CENTER INC |
| Address |
55 Lake Avenue North Worcester MA 01655 |
| County | WORCESTER |
| Phone Number | 5083341000 |
| Hospital Type | Acute Care Hospitals |
| Hospital Ownership | Voluntary non-profit - Private |
| Emergency Services | Yes |
| Meets Criteria for Meaningful Use of Electronic Health Records (EHR) | Y |
| Overall Rating | 1 (rating scale 1-5) |
| Mortality | Above the national average |
| Safety of Care | Below the national average |
| Readmission | Below the national average |
| Patient Experience | Below the national average |
| Effectiveness of Care | Same as the national average |
| Timeliness of Care | Below the national average |
| Efficient Use of Medical Imaging | Same as the national average |
| Question | Patient Rate | Measure ID |
|---|---|---|
| Summary star rating | 3 (scale 1-5) | H_STAR_RATING |
|
Patients who reported that their room and bathroom were "Always" clean Room was "always" clean |
70% | H_CLEAN_HSP_A_P |
|
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean Room was "sometimes" or "never" clean |
9% | H_CLEAN_HSP_SN_P |
|
Patients who reported that their room and bathroom were "Usually" clean Room was "usually" clean |
21% | H_CLEAN_HSP_U_P |
| Cleanliness - linear mean score | 87 (scale 1-100) | H_CLEAN_LINEAR_SCORE |
| Cleanliness - star rating | 3 (scale 1-5) | H_CLEAN_STAR_RATING |
|
Patients who reported that their nurses "Always" communicated well Nurses "always" communicated well |
77% | H_COMP_1_A_P |
| Nurse communication - linear mean score | 90 (scale 1-100) | H_COMP_1_LINEAR_SCORE |
|
Patients who reported that their nurses "Sometimes" or "Never" communicated well Nurses "sometimes" or "never" communicated well |
5% | H_COMP_1_SN_P |
| Nurse communication - star rating | 3 (scale 1-5) | H_COMP_1_STAR_RATING |
|
Patients who reported that their nurses "Usually" communicated well Nurses "usually" communicated well |
18% | H_COMP_1_U_P |
|
Patients who reported that their doctors "Always" communicated well Doctors "always" communicated well |
78% | H_COMP_2_A_P |
| Doctor communication - linear mean score | 91 (scale 1-100) | H_COMP_2_LINEAR_SCORE |
|
Patients who reported that their doctors "Sometimes" or "Never" communicated well Doctors "sometimes" or "never" communicated well |
6% | H_COMP_2_SN_P |
| Doctor communication - star rating | 3 (scale 1-5) | H_COMP_2_STAR_RATING |
|
Patients who reported that their doctors "Usually" communicated well Doctors "usually" communicated well |
16% | H_COMP_2_U_P |
|
Patients who reported that they "Always" received help as soon as they wanted Patients "always" received help as soon as they wanted |
59% | H_COMP_3_A_P |
| Staff responsiveness - linear mean score | 81 (scale 1-100) | H_COMP_3_LINEAR_SCORE |
|
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted Patients "sometimes" or "never" received help as soon as they wanted |
14% | H_COMP_3_SN_P |
| Staff responsiveness - star rating | 2 (scale 1-5) | H_COMP_3_STAR_RATING |
|
Patients who reported that they "Usually" received help as soon as they wanted Patients "usually" received help as soon as they wanted |
27% | H_COMP_3_U_P |
|
Patients who reported that staff "Always" explained about medicines before giving it to them Staff "always" explained |
62% | H_COMP_5_A_P |
| Communication about medicines - linear mean score | 77 (scale 1-100) | H_COMP_5_LINEAR_SCORE |
|
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them Staff "sometimes" or "never" explained |
20% | H_COMP_5_SN_P |
| Communication about medicines - star rating | 3 (scale 1-5) | H_COMP_5_STAR_RATING |
|
Patients who reported that staff "Usually" explained about medicines before giving it to them Staff "usually" explained |
18% | H_COMP_5_U_P |
| Discharge information - linear mean score | 85 (scale 1-100) | H_COMP_6_LINEAR_SCORE |
|
Patients who reported that NO, they were not given information about what to do during their recovery at home No, staff "did not" give patients this information |
15% | H_COMP_6_N_P |
| Discharge information - star rating | 3 (scale 1-5) | H_COMP_6_STAR_RATING |
|
Patients who reported that YES, they were given information about what to do during their recovery at home Yes, staff "did" give patients this information |
85% | H_COMP_6_Y_P |
| Patients who "Agree" they understood their care when they left the hospital | 47% | H_COMP_7_A |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | 6% | H_COMP_7_D_SD |
| Care transition - linear mean score | 80 (scale 1-100) | H_COMP_7_LINEAR_SCORE |
| Patients who "Strongly Agree" they understood their care when they left the hospital | 47% | H_COMP_7_SA |
| Care transition - star rating | 3 (scale 1-5) | H_COMP_7_STAR_RATING |
|
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) Patients who gave a rating of "6" or lower (low) |
10% | H_HSP_RATING_0_6 |
|
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) Patients who gave a rating of "7" or "8" (medium) |
24% | H_HSP_RATING_7_8 |
|
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) Patients who gave a rating of "9" or "10" (high) |
66% | H_HSP_RATING_9_10 |
| Overall hospital rating - linear mean score | 87 (scale 1-100) | H_HSP_RATING_LINEAR_SCORE |
| Overall hospital rating - star rating | 3 (scale 1-5) | H_HSP_RATING_STAR_RATING |
|
Patients who reported that the area around their room was "Always" quiet at night Always" quiet at night |
44% | H_QUIET_HSP_A_P |
|
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night Sometimes" or "never" quiet at night |
18% | H_QUIET_HSP_SN_P |
|
Patients who reported that the area around their room was "Usually" quiet at night Usually" quiet at night |
38% | H_QUIET_HSP_U_P |
| Quietness - linear mean score | 74 (scale 1-100) | H_QUIET_LINEAR_SCORE |
| Quietness - star rating | 1 (scale 1-5) | H_QUIET_STAR_RATING |
|
Patients who reported NO, they would probably not or definitely not recommend the hospital NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it) |
6% | H_RECMND_DN |
|
Patients who reported YES, they would definitely recommend the hospital YES", patients would definitely recommend the hospital |
71% | H_RECMND_DY |
| Recommend hospital - linear mean score | 88 (scale 1-100) | H_RECMND_LINEAR_SCORE |
|
Patients who reported YES, they would probably recommend the hospital YES", patients would probably recommend the hospital |
23% | H_RECMND_PY |
| Recommend hospital - star rating | 3 (scale 1-5) | H_RECMND_STAR_RATING |
|
Patients who reported that their pain was "Always" well controlled Pain was "always" well controlled |
66% | H_COMP_4_A_P |
| Pain management - linear mean score | 86 (scale 1-100) | H_COMP_4_LINEAR_SCORE |
|
Patients who reported that their pain was "Sometimes" or "Never" well controlled Pain was "sometimes" or "never" well controlled |
8% | H_COMP_4_SN_P |
| Pain management - star rating | 3 (scale 1-5) | H_COMP_4_STAR_RATING |
|
Patients who reported that their pain was "Usually" well controlled Pain was "usually" well controlled |
26% | H_COMP_4_U_P |
| Street Address | 55 LAKE AVENUE NORTH |
| City | WORCESTER |
| County | WORCESTER |
| State | MA |
| Zip | 01655 |
| City | WORCESTER |
| Zip Code | 01655 |
| Type | Acute Care Hospitals |
| City + Type | WORCESTER + Acute Care Hospitals |
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| Data Provider | Centers for Medicare & Medicaid Services (CMS) |
| Jurisdiction | Medicare |
This dataset includes 4.80 thousand hospitals registered with Medicare. Each hospital is registered with provider ID, name, address, type, phone, etc.